FAQ

Yes, we can print your design on duct tape supplied on a liner (some limitations may apply).

Yes, masking tape is typically categorized as low, medium, and high, based on the level of heat it can withstand.

Yes, there are various materials and adhesives rated for cold temperatures, including use in a freezer. Our experts can advise which products are right for your application.

Yes, you can make secure credit card payments over the phone or through a secured payment link.

Yes, we can print ‘cover-up’ labels on stock with an opaque adhesive to block the label underneath from showing through.

Yes, we can design tools for your custom shape within certain industry tolerances.

Yes, we can provide labels on a roll or in sheet form.

Not necessarily. We are able to offer dozens of stock sizes by utilizing existing die-cutting tools. If you require a custom shape or size, then a new tool purchase will be required.

Yes, after a review of three trade references and credit references, we may grant customers credit terms (case-by-case review and approval is required).

Yes, we call this form of press-proof an “FAI” (First Article for Inspection), where only a handful of samples are produced for an additional fee. 

Not necessarily. You will save some time by skipping the artwork proofing and approval phase, but your job will still move through production at our standard pace. We offer blanket order services to give customers faster turn-around on frequently ordered products.

A blanket order is where a customer enjoys considerable savings by ordering in large amounts, typically what they expect to use within one year, but pays for only what they receive with each release. We print and convert the entire order all at once, then store it at our climate-controlled warehouse facility until the customer is ready to use them. We can either set up recurring release dates and automatically ship or wait for our customer to call and ask for a release. With this service, the customer commits to the purchase of the entire blanket order within the time frame agreed upon.

Yes, labels that will be applied to bottles, cans, and other packaging in an automated packing line will be positioned on each roll according to your finished rewind code specs and will be die-cut with a measurable ‘gap’ between each label for auto-apply. 

Unwind and rewind direction is important for labels that are being automatically applied by a machine, typically at a co-packer facility or bottling/canning plant. Your packaging/canning/bottling plant will work with you to determine how your labels will need to be positioned on the rolls for the best application process with their chosen equipment. Hand-applied labels do not typically require a rewind or unwind code.

If any part of your project involves flexographic printing, then a photopolymer printing plate will need to be purchased for each individual color within your design. This is a ONE-TIME charge to the customer per design.

Yes, digital printing (as opposed to flexographic printing) will not require the purchase of printing plates; however, this may not always be an option for your particular product. The printing method will be determined at the time of your order.

Sometimes. With digital printing, the customer does not have to purchase or wait for printing plates, but the per-label cost may be slightly higher than traditional flexographic printing. This is a great fit for small to medium label runs and/or clients who need labels fast with little to no up-front investment.

Flexographic printing requires the purchase of photopolymer printing plates (one for each color in the design) but rotary presses run at higher speeds, resulting in a lower per-label cost that further reduces as label volumes increase. This is a great choice for medium to large orders or for products that require other in-line applications that must be done on a rotary press. Our team of experts will assist in guiding customers to the best printing method according to their project specs, materials used, quantities needed, and any other considerations that come up.  

Yes. We utilize the Pantone Coated Color System and mix most of our inks press-side for flexographic jobs. Changes in materials will affect colors, often dramatically, so we often send physical samples to our ink supplier along with a sample roll of the material we intend to print on for a draw-down color match. This is a more precise method that typically requires the purchase of a ‘custom mixed ink’ by the customer.  

Our digital presses utilize cutting-edge technology and software systems to calibrate color on the press and make automatic adjustments as the job is being printed should any colors wander out of the desired range.